Legal / SAMVAD

SAMVAD Feedback Terms

How Maitro collects, uses, cites, and withdraws beta feedback submitted through the feedback widget.

Explicit consentTenant-scopedDPDPA 2023Withdrawal supportedNo sensitive data

Claim discipline

Premium does not mean reckless.

This page separates current controls, roadmap targets, illustrative tools, gated economics, and agreement-controlled terms so senior leaders can evaluate Maitro without mistaking posture for guarantee.

Mandatory

Consent first

The widget stores local consent only after an affirmative click and blocks submission until consent, valid email, and feedback are present.

Isolated

Maitro only

Feedback is stamped for the Maitro tenant and rejected by SAMVAD if a different project stamp is detected.

Available

Simple withdrawal

Consent can be withdrawn through Bhaskar from Maitro at bhaskar@talproindia.com.

Version

Policy version

27 May 2026 / Version 1.0

Presentation has been upgraded for readability. Legal meaning should remain subject to founder/legal review before being treated as final advice.

2. DPDPA-aligned paragraph

SAMVAD handles beta feedback with purpose limitation, data minimisation, explicit consent, withdrawal support, grievance handling, and tenant isolation under India's Digital Personal Data Protection Act, 2023 posture. Maitro uses tester feedback only for feedback review, product triage, queue creation, follow-up, abuse prevention, and audit evidence.

3. Your rights under DPDPA 2023

You may request access to your SAMVAD feedback record, correction of your name or email, deletion where retention is not required, withdrawal of consent, and grievance redressal. The grievance officer for this feedback lane is Bhaskar from Maitro at bhaskar@talproindia.com.

4. Feedback boundaries

Do not submit confidential employer material, third-party personal data, health or financial secrets, credentials, or sensitive documents through the widget. Maitro may close or redact unsafe feedback before triage.

Policy route

Need this reviewed for your situation?

Use the correct Maitro lane for billing, privacy, legal, or security questions. Do not send confidential idea/IP content through open email.

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