Privacy Policy
Maitro is operated by Talpro India Private Limited ("Maitro," "we," "us"). This policy explains what personal data we collect when you visit maitro.tech, apply for any tier (Society, Boardroom, Spotlight, Build Lab, Council), or otherwise interact with us.
1. What we collect
- Identity: Name, work email, current role, LinkedIn URL.
- Application content: Problem statement, build vision, peer references, tier preference.
- Communications: Email threads, calendar bookings, meeting notes from any conversation with our team.
- Operational telemetry: IP address, user agent, server-side request logs (security & abuse prevention only).
No Facebook Pixel, no Google Ads tag, no Hotjar session recording.
2. How we use it
- Evaluate your application and run a conflict-of-interest check against existing Maitro engagements.
- Send you the materials you've explicitly requested — full economics, contract templates, calendar links.
- Operate the Society community app for tiers that include it.
- Meet legal and tax obligations under Indian law.
3. How we store it
Encrypted at rest (AES-256) and in transit (TLS 1.3). Primary residency: India (Mumbai region). Backups encrypted, separate region within India. Access restricted to named operators, audited monthly.
4. Sub-processors
Postmark / AWS SES (email), Cal.com (booking), Vercel (hosting Mumbai), Razorpay (payments). Each bound by a Data Processing Agreement no less protective than the rights here.
5. Your rights
You may at any time, without justification: request a copy, request correction, request deletion, withdraw consent, lodge a complaint. Email [email protected]; we respond within 30 days.
6. Cookies
One cookie — a session token to keep you logged into the Society app. No analytics cookies, no advertising cookies, no third-party trackers.
7. Children
Maitro serves senior leaders. We don't knowingly collect data from anyone under 18.
8. Changes
Material changes notified by email at least 14 days in advance.
9. Contact
[email protected] · Talpro India Private Limited, Bangalore.